Privacy Policy

1. Agreement to This Privacy Policy

By using our website, submitting a form, requesting an estimate, calling, texting, emailing, approving service, paying an invoice, or otherwise providing personal information to Evo Lawn & Landscape, you agree to this Privacy Policy.

If you do not agree with this Privacy Policy, you should not use our website or submit personal information to us.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you contact us, request an estimate, schedule service, submit a website form, communicate with us, approve work, or make a payment.

The information we may collect includes:

• Name
• Phone number
• Email address
• Service address
• Billing address
• Property information
• Photos, videos, or descriptions of your property
• Requested services
• Estimate, invoice, and payment information
• Messages sent by email, text, phone, website form, or other communication methods
• Any other information you choose to provide

3. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics tools, tracking technologies, website hosting systems, advertising platforms, and similar tools.

This information may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Time spent on the website
• Referring website or source
• General location information
• Click behavior and website activity

This information helps us understand how visitors use our website, improve the website, measure marketing performance, and provide a better customer experience.

4. How We Use Personal Information

We may use personal information for business purposes related to our lawn care and landscaping services, including:

• Responding to estimate requests
• Scheduling services
• Providing lawn care and landscaping services
• Sending estimates, invoices, receipts, and service updates
• Communicating about appointments, weather delays, service changes, and account status
• Processing payments
• Maintaining customer records
• Improving our website, marketing, services, and customer experience
• Sending service reminders, promotions, seasonal offers, and business updates
• Preventing fraud, abuse, unauthorized activity, or payment issues
• Complying with legal, tax, accounting, licensing, insurance, and regulatory obligations

5. Website Forms and Estimate Requests

When you submit a form on our website, we may collect the information entered into the form, including your name, phone number, email address, service address, requested service, property details, photos, and message.

Submitting a form does not guarantee service availability, pricing, scheduling, or acceptance of the job. We may use the information submitted to contact you, review your request, provide an estimate, ask follow up questions, or determine whether the service is a fit for our company.

6. Phone Calls, Text Messages, and Email

When you call, text, or email Evo Lawn & Landscape, we may collect and store your contact information, message content, service request, service history, and related communication details.

By providing your phone number or email address, you agree that we may contact you about estimates, scheduling, invoices, payments, service updates, account issues, seasonal reminders, and related business communications.

Message and data rates may apply depending on your phone carrier. You may ask us to stop sending non essential marketing messages at any time.

7. Payment Information

We may use third party payment processors, invoicing platforms, scheduling software, or customer management systems to process payments, store payment methods, send invoices, and manage customer accounts.

We do not intentionally publish your payment information. Payment information may be processed and stored by third party providers according to their own security standards, privacy policies, and terms.

We may keep records of payments, invoices, balances, transaction status, and billing history for business, accounting, tax, and legal purposes.

8. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, analytics scripts, advertising tools, and similar technologies. These tools may help remember preferences, analyze website traffic, measure advertising performance, improve the website, and support marketing efforts.

You may disable cookies through your browser settings. If you disable cookies, some website features may not work properly.

Third party platforms, including website hosting, analytics, advertising, social media, and payment providers, may use their own cookies or tracking technologies according to their own privacy policies.

9. Advertising and Remarketing

We may use advertising platforms such as Google, Meta, Facebook, Instagram, YouTube, or similar services to promote Evo Lawn & Landscape. These platforms may use cookies, pixels, or similar tracking technologies to help measure advertising performance or show relevant ads.

We may use website activity, general location information, submitted contact information, or customer interaction data to improve marketing and communicate with people who may be interested in our services.

We do not control how third party advertising platforms collect, use, or process information outside of our website. You should review those platforms’ privacy policies and settings for more information.

10. How We Share Information

We do not sell your personal information to unrelated third parties for spam marketing.

We may share information when reasonably necessary for business operations, including with:

• Website hosting providers
• Payment processors
• Invoice and customer management platforms
• Email, phone, and text communication providers
• Marketing and advertising platforms
• Insurance providers
• Accountants, attorneys, tax professionals, and business advisors
• Subcontractors or service providers when needed to complete approved work
• Government, legal, regulatory, or law enforcement authorities when required by law

We may also share information to protect our rights, collect unpaid balances, prevent fraud, enforce our agreements, respond to legal claims, or protect the safety of customers, employees, contractors, or the public.

11. Third Party Services

Our website and business may rely on third party services for hosting, forms, analytics, advertising, maps, email, texting, scheduling, invoicing, payment processing, customer management, and other business operations.

Third party services may collect and process information according to their own privacy policies. Evo Lawn & Landscape is not responsible for the privacy practices, security practices, policies, or content of third party websites, platforms, or services.

12. Links to Other Websites

Our website may contain links to other websites, including social media pages, payment pages, maps, review platforms, or third party tools. We are not responsible for the privacy practices, content, security, or policies of other websites.

You should review the privacy policy of any third party website before submitting personal information.

13. Photos, Videos, and Property Images

Customers may send us photos or videos of their property for estimates, service requests, documentation, or communication. We may use those photos or videos to review service needs, prepare estimates, document work, train staff, verify completion, resolve disputes, or improve our services.

We may take exterior photos or videos of work areas before, during, or after service for documentation, quality control, marketing, social media, website use, advertising, and portfolio purposes, unless the customer tells us in writing not to use exterior property images for marketing.

We will not intentionally publish private personal information, interior spaces, children, license plates, or sensitive identifying information without permission.

14. Customer Reviews and Testimonials

If you leave a review, testimonial, comment, message, or public feedback about Evo Lawn & Landscape, we may use, quote, display, or repost that content for marketing, website, advertising, and business purposes.

Public reviews posted on third party platforms may be visible to others according to that platform’s own policies.

15. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no website, payment system, email system, text system, or internet transmission is guaranteed to be completely secure.

You are responsible for using secure devices, secure networks, accurate contact information, and reasonable caution when communicating or submitting information online.

16. Data Retention

We may keep personal information for as long as reasonably necessary to provide services, manage customer records, comply with legal obligations, maintain tax and accounting records, resolve disputes, collect unpaid balances, enforce agreements, and support business operations.

We may delete or anonymize information when it is no longer needed, unless we are legally required or reasonably permitted to keep it.

17. Your Choices and Rights

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to legal, accounting, tax, business, and contractual recordkeeping requirements.

You may also request that we stop sending non essential marketing communications. We may still contact you about active services, estimates, invoices, payments, account issues, safety issues, legal matters, or other necessary business communications.

Requests may be sent to evolawnlandscape@gmail.com.

18. Children’s Privacy

Our website and services are intended for adults and property owners, tenants, or authorized representatives requesting lawn care and landscaping services. We do not knowingly collect personal information from children under 13 years old.

If we learn that we collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

19. United States Use Only

Our website and services are intended for use by people located in the United States. Evo Lawn & Landscape provides local residential lawn care and landscaping services in Illinois.

We do not intentionally target customers outside the United States.

20. Do Not Track Signals

Some browsers allow users to send Do Not Track signals. Because there is no consistent industry standard for responding to Do Not Track signals, our website may not respond to those signals.

You may manage cookies and tracking preferences through your browser settings and through settings provided by third party platforms where available.

21. Legal Compliance and Protection

We may use or disclose personal information when we believe it is necessary to comply with applicable law, respond to legal process, protect our rights, enforce our agreements, collect unpaid balances, prevent fraud, protect safety, respond to insurance claims, or cooperate with lawful requests from authorities.

22. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, the updated version may be posted on this page with a new effective date.

Your continued use of our website or services after an updated Privacy Policy is posted means you accept the updated Privacy Policy.

23. Contact Information

If you have questions about this Privacy Policy or want to make a privacy related request, contact Evo Lawn & Landscape using the information below.

Email: evolawnlandscape@gmail.com

Phone: (224) 777-0061

Service Area: Libertyville, Lake Forest, Lake Bluff, and Gurnee, Illinois.